About our privacy policy:
Jeweler Arie de Koning VOF cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Juwelier Arie de Koning VOF. The starting date for the validity of these conditions is 19/06/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy.
About data processing:
Below you can read how we process your data, where we store it, which
security techniques we use and for whom the data is visible.
WebwinkelKeur:
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name, place of residence and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide services, and we have given WebwinkelKeur permission to do so. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.
Online store software
Lightspeed:
Our online store was developed with Lightspeed software. Personal data that you make available to us for the benefit of our services will be shared with this party. Lightspeed has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Lightspeed is obliged to take appropriate security measures based on the agreement we have concluded with them. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.
Email and mailing lists
Lightspeed:
Our website uses Lightspeed, a third party that handles e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via Lightspeed's servers. Lightspeed will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. If you click here you will no longer receive emails from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by Lightspeed. PrismaNote uses cookies and other internet technologies that provide insight into whether emails are opened and read. Lightspeed reserves the right to use your data to further improve the services and to share information with third parties in this context.
MailChimp:
We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and, in this context, to share information with third parties.
Lightspeed & Gmail:
We use the services of Lightspeed & Gmail for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Lightspeed & Gmail does not have access to our mailbox and we treat all our email traffic confidentially.
We may use your Personal Data, such as your name, email address, telephone number, etc. ourselves or through our third party subcontractors to provide you with promotional materials relating to our services that we believe you may be interested in.
Out of respect for your right to privacy, we offer you within these promotional materials the opportunity to opt out of receiving promotional offers from us in the future. If you unsubscribe, we will remove your email address or telephone number from our advertising list.
Please note that even if you have unsubscribed from our promotional emails, we may send you other important email communications for which we do not provide you with the opportunity to unsubscribe. This may involve customer service messages or administrative communications.
Payment processors
MOLLIE.nl:
We use the MOLLIE platform to process (part of) the payments in our online store. MOLLIE processes your name, address and residence details and your payment details such as your bank account or credit card number. MOLLIE has taken appropriate technical and organizational measures to protect your
protect personal data. Mollie reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties.
All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of MOLLIE's services for which they engage third parties. PAY.nl does not store your data for longer than permitted by the legal terms.
Shipping and logistics
PostNL / Myparcel hereinafter referred to as PostNL:
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out deliveries. It is necessary for us to share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Invoicing and accounting
Afas:
EXAMPLE: We use the services of Afas to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. Afas is obliged to maintain confidentiality and will treat your data confidentially. Afas does not use your personal data for purposes other than those described above.
General purpose of the processing:
We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data:
Data collected automatically by our website is processed for the purpose of our to further improve services. This data (for example your IP address, web browser and operating system) are not personal data.
Cooperation in tax and criminal investigations:
In appropriate cases, Juwelier Arie de Koning VOF may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.
Retention periods:
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.
Personal data, 7 years after last order in connection with the statutory retention period for the tax authorities.
Order history, 7 years after last order in connection with the legal retention period for the tax authorities. Your name, email address and email until your question, complaint or comment has been resolved and processed. Your name and email address, if you register for the newsletter until you unsubscribe from the newsletter.Personal details, 180 days, For a possible advertisement via Facebook, Instagram or Google.
Cookies
Google Analytics:
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged to provide access to this data based on applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.
Third party cookies:
In the event that third-party software solutions use cookies, this is stated here privacy declaration.
Cookies, or similar techniques, that we use:
We may use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website works properly and to optimize it. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements.
On your first visit to our website, we already informed you about these cookies and asked permission to place them. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser. For an explanation, see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Cookies are also placed on this website by third parties:
We only provide data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. These are, for example, advertisers and/or social media companies. Below an overview:
Cookie: Google Analytics
Function: Analytical cookie that measures website visits
Retention period: 2 years
Cookie: Facebook Analytics
Name: ClickEvent | PurchaseEvent | Page view
Function: Analytical cookie that measures website visits
Retention period: 180 days
Your rights:
Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of inspection:
You always have the right to access the data that we process or have processed that relates to your person or can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data with an overview of the processors at the e-mail address known to us who have this data in their possession, stating the category under which we have this data
stored.
Right of correction:
You always have the right to access the data that we process or have processed that relates to your person or can be traced back to this, to have them adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing:
You always have the right to process the data that we process that relates to your person or for that purpose traceable. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted. We will send you a confirmation to the e-mail address known to us that the data does not cancel the restrictionbe processed longer.
Right to portability:
You always have the right to access the data that we process or have processed that relates to your person or can be traced back to this, to be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
If your request is granted, we will send you copies or copies of all data at the e-mail address known to us about you that we have processed or that have been processed by other processors or third parties on our behalf. In such a case, we will most likely no longer be able to continue the service, because the security linking of data files can no longer be guaranteed.
Right to object and other rights:
Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Juwelier Arie de Koning VOF. If you object, we will immediately process the suspend data processing pending the handling of your objection. Is your objection well-founded? we make copies and/or copies of data that we process (or have processed) available to you and then the permanently stop processing. You also have the right not to participate in automated individual decision-making or profiling. We do not process your data in such a way that this right of applies. If you believe that this is the case, please contact our contact person privacy matters.
Minor:
We understand how important it is to protect children's privacy, especially online. Our webshop is not for or aimed at children. Under no circumstances will we allow minors to use our services without the prior consent of a parent or legal guardian. We do not intentionally collect Personal Data from minors. If a parent or guardian discovers that his or her child has provided us with Personal Data without consent, he or she should contact us at [email protected]
Changes to the privacy policy:
We reserve the right to change our privacy policy at any time. However, on this page you will always find the mostrecent version. If the new privacy policy has consequences for the way in which we have already collected data relating to you, we will inform you by e-mail.
Contact details:
Jeweler Arie de Koning VOF
Midstraat 43 8501AE Joure Netherlands
T: +31513412730
E: [email protected]
Contact person for privacy matters:
Remco de Koning
Last modified 03-11-2023.
