Our opening hours are Tuesday to Friday from 10:00 AM to 5:30 PM and Saturday from 10:00 AM to 5:00 PM. Our store is closed on Sunday and Monday. You can email outside our opening hours.
What is your shipping policy?
Orders placed before 4:30 PM on our working days (Tuesday to Saturday) (with the exception of engraving work) will be shipped the same day. We do not ship orders on Sundays and Mondays.
Which payment methods do you accept?
Orders can be paid via iDeal, PayPal, CreditCard, Klarna (NL), Riverty (NL & BE) and bank transfer. During the ordering process, follow the steps to choose the desired payment method. Do you deliver with a warranty? We supply all our products with a 1 or 2 year warranty. Watches often have a 2-year warranty on the timepiece and jewelry often has a 1-year warranty.
Which parcel service are orders delivered via?
All our orders are delivered via PostNL. As soon as your order has been shipped, you will receive an email from us to track your order via a Track & Trace link.
Can my order be returned without a reason?
Yes, you may return your order without giving a reason. We will give you 14 days to change your mind and return. If you are not satisfied, please let us know. Then we can respond to this